This issue can occur when you have multiple accounts associated with the same email address (e.g., a personal account created with Google login and a company account you’ve been invited to). To resolve this:Documentation Index
Fetch the complete documentation index at: https://fireworks.ai/docs/llms.txt
Use this file to discover all available pages before exploring further.
- Email inquiries@fireworks.ai from the email address associated with both accounts
- Include in your email:
- The account ID you created personally (e.g., username-44ace8)
- The company account ID you need access to (e.g., company-a57b2a)
- Mention that you’re having trouble accessing your company account